At Nexupport, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://nexupport.com, use our services, or communicate with us.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide
- Name, email address, phone number
- Company name, job title
- Messages or inquiries sent through our forms
- Billing details when purchasing services
b) Information Collected Automatically
When you visit our website, we may collect:
- IP address and device information
- Browser type and version
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies
c) Third-Party Integrations
When connecting third-party tools (like CRMs), we may access limited data required for integration. You control and authorize these connections.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries and support requests
- Send updates, promotions, or newsletters (you can unsubscribe anytime)
- Monitor usage and analytics to enhance user experience
- Comply with legal requirements
3. Cookies & Tracking Technologies
We use cookies to:
- Enable essential website functions
- Understand visitor behavior
- Provide a personalized experience
You can adjust your cookie preferences in your browser settings.
4. Data Sharing
We do not sell your personal data. We may share your data with:
- Trusted third-party service providers (e.g., hosting, analytics, CRM)
- Legal authorities when required by law
- Partners with your explicit permission
5. Data Retention
We retain your personal information only as long as needed:
- To fulfill the purposes outlined in this policy
- To comply with legal or regulatory requirements
You can request deletion of your data at any time (see Section 7).
6. Data Security
We use industry-standard security measures (encryption, access control, secure servers) to protect your data. However, no method of online transmission is 100% secure.
7. Your Rights
Depending on your location (e.g., EU, California), you have rights to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Object to processing
- Withdraw consent
To make a request, email us at support@nexupport.com.
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. International Transfers
If you’re outside the U.S., your data may be transferred and stored in countries with different data protection laws. We ensure appropriate safeguards are in place.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date. Please review it periodically.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Nexupport
📍 [Insert Business Address if applicable]
📧 Email: support@nexupport.com
📞 Phone: +1 (888) 768-9064